We now have an official date for our hair salon to open!
We wanted to get in touch to let you know the way we will be booking appointments going forward. Rest assured Urban Coiffeur has a firm focus on keeping our clients and team safe whilst maintaining a spotless salon when we re-open. We have been very busy during the lockdown period and have worked hard to transform our salon, taking the social distancing, hygiene and safeguarding into account.
Firstly, if you have already bought your priority voucher DO NOTHING. We will be calling you within the next week. As you can probably imagine, we have lots of calls to make and appreciate your patience whilst we deal with the back log.
If you haven’t got a priority voucher please email us with your name and number and we will call you to book your appointment at the earliest opportunity. Please DO NOT call, our phone lines will not be open.
When the salon reopens please do not turn up without an appointment (even to make a booking or say hello). We are currently not taking walk-in appointments; our door will be locked and we won’t be able to let you in! We love you guys and miss you but must do our best to keep everyone safe.
Our appointment system has changed slightly for the time being. We will now be open from 8am until 8 pm Monday to Friday and 9 am – 4 pm on weekends.
We will be working on a rota system and will only have 2 staff working per shift and 1 client to 1 member of staff. Please be aware your stylist may not be working their usual hours; this is a measure we are taking to make our environment as safe as possible.
When you arrive at your appointment please come alone, we will have no waiting area, your stylist will greet you at the door at your appointment time.
Please don’t be late for your appointment, as you can imagine we are running a very tight ship at the moment and late arrival may result in us not being able to go ahead with your service.
PPE will be provided, (small charge for masks so if you have your own mask please wear it. You will be required to wear a mask throughout your visit.
All of our staff have participated in the necessary health and safety training before reopening to ensure we are working safely for you guys and following government guidelines.
All equipment, chairs, stations etc will be sterilised after each client. Our drinks will now be served in disposable cups and we will not be handing out magazines.
We understand that some clients may feel too anxious to visit the salon and we wanted to assure everyone that that’s fine, we can always book you in at a later date once you feel comfortable.
Now all the serious stuff is out the way we just want to say YEY! We are delighted to be able to be back doing what we do best – giving the good hair!
Thank you for your continued support, you make our business what it is and we are grateful to each and every one of you!
Be seeing you very soon!
Sarah and Sonia xxx